Johnson Diversey is a trans-continental organisation with a vast catalogue of internationally recognised cleaning products such as Mr Muscle, Oust, Pledge and Raid. In addition to these consumer products, Johnson Diversey provides business-grade hygiene solutions to a variety of different industries. National headquarters are based in Northampton and house upwards of 200 users, while another 200+ home workers are spread out across the UK.

Johnson Diversey approached Primus with the aims of cutting costs and simplifying bill management for home workers. Using indirect access, PBXs were reprogrammed to route calls via the Primus network. The teleworkers now use short dial codes which direct calls over the Primus network - guaranteeing call quality and simplifying accounts.

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