Primus is committed to providing both excellent service and comprehensive support to our business customers.  Upon investing in a Primus solution you will be introduced to an account manager who is primary responsibility is tending to your requests and concerns.   

In addition to an account manager, our technical specialists will provide background support ensuring that all services run flawlessly.  Our network and data management centre is based in London Docklands and is managed by highly skilled technicians and engineers 24 hours a day, seven days a week. 

We value our business customers, which is why we’re committed to providing such extensive support.  With Primus you lose the frustration of feeling like a number, and gain the reassurance of being backed by a highly professional team of telecommunication experts

Help

Support Named Account Manager and 24 hour support UK-based customer service from our highly skilled and committed team. Faults are resolved by Openreach (a BT group business) engineers read more FAQ Switching to Primus Line Transfer Faults Invoices Payment Moving business premises Broadband VoIP read more